Many of our pieces require extra care in transit. Some items can ship like a standard package, but many of our furniture and larger decor or lighting ship with upgraded delivery services to protect your purchase and ensure it arrives safely. That’s why shipping costs can be higher than typical porch drop off shipping.
Shipping is calculated based on an item’s size, weight, fragility, and delivery service level. Higher costs usually reflect:
Available delivery options vary by item and will be shown on the product page and during checkout. Common options include:
Smaller items typically ship via standard carriers such as FedEx or UPS.
Large items ship with specialized delivery teams and may require appointment scheduling.
Typical steps:
Your checkout will show what’s available for your item.
Assembly, packaging removal, and service details are included only when stated at checkout. Delivery teams do not provide electrical work, plumbing installation, wall mounting, or services requiring power tools.
You’ll receive shipping and tracking updates by email. If you need to adjust delivery details, changes may be possible before your order ships. Once in transit, options may be limited depending on the carrier and delivery type.
No, we do not remove or haul away old items. Customers are responsible for disposing of any existing furniture.
Yes. Items are not delivered in boxes — they are wrapped in protective plastic and blankets, which our delivery team will remove and take with them.
We do our best to work around your schedule within reason. Our team will ask about your availability (typically within the next two weeks) and coordinate a delivery window that works for both parties.
You will be contacted directly by Leslie Anne when your delivery is scheduled and on the way.
No. There are no selectable delivery options at checkout (such as “outside front door” or “inside home”). You’ll simply check the box for “Ship to a different address?” and enter the delivery information.
We can often accommodate these requests, but it depends on the location and circumstances. Please note that we do not always deliver to second-floor locations.
Not always. Second-floor deliveries are evaluated on a case-by-case basis and cannot be guaranteed.
All items ship via UPS. Shipping costs are based on box size, weight, and insurance. Insurance is automatically added for any shipment valued over $100.
